Mount Etna Tours FAQ

If you cancel at least 7 days (168 hours) before the excursion starts, you receive a 100% refund; with less than 7 days but at least 48 hours’ notice, 50%; with less than 48 hours’ notice, no refund. Date changes are always free, subject to availability. If weather, volcanic activity, safety restrictions, cable car or 4x4 closures, or summit altitude limits prevent the booked route, you choose an alternative route where practicable, a new date or a full refund.

Minors must be accompanied by adults. Children can participate under parental responsibility, but the guide reserves the right to exclude very young children for safety reasons depending on the tour type.

Reach the mountain meeting point on your tour page independently in your own rental car. I do not provide transfers or hotel pick-up.

Yes. At Rifugio Sapienza and Piano Provenzana paid parking is available (around €10/day). At some locations, such as Monti Sartorius, parking is free and unattended.

Mount Etna is accessible year-round. Spring to autumn offers the best conditions for summit excursions. Check the current ordinances for permitted routes, altitude limits and guide requirements. These depend on volcanic activity and local restrictions; a single altitude is not a permanent access rule.

The departure time is the one shown in the booking calendar. Different times may be agreed after purchasing the excursion, subject to confirmation by the guide.

Required equipment: trekking shoes (ankle-high), layered clothing (it gets cold at altitude), windbreaker jacket, sunglasses, sunscreen, water (1.5L minimum), and a small backpack. In winter, warm layers and snow gear are essential.

The price includes volcanological guiding. A helmet is included only on the summit craters tour. Other equipment and clothing are not included; arrange any rentals independently on site.

The minimum ages for my excursions are 5 for Monti Sartorius, 7 for the 2002 Craters and 12 for the Summit Craters trek. Choose according to the child’s fitness and walking experience as well as age; check the requirements on the selected tour page.

Check the current ordinances for permitted routes, altitude limits and guide requirements. These depend on volcanic activity and local restrictions; a single altitude is not a permanent access rule.

If weather, volcanic activity, safety restrictions, cable car or 4x4 closures, or summit altitude limits prevent the booked route, you choose an alternative route where practicable, a new date or a full refund.

For up to 6 people, choose a date on the tour calendar, enter your group size and pay online for immediate confirmation. For more than 6 people, contact us before booking. Cable car and 4x4 tickets are not included in the private guide price. Where required by the route, they are paid separately on site per person.